Payments Policy
Effective Date: 07 October 2024

At The Lash Spot, we aim to provide a seamless and secure payment experience for all our customers. This Payments Policy outlines the payment options available on our website, how your payments are processed, and other important payment-related information.

  1. Accepted Payment Methods
    We offer the following payment options for your convenience:
  • Klarna: Pay now, pay later, or split payments with Klarna. Klarna allows you to choose flexible payment options at checkout.
  • Stripe: We accept major credit and debit cards via Stripe, a secure online payment processor.
  • Deposits and Final Payment: We also allow deposits and final payment upon agreement. Please contact us directly to discuss and arrange flexible payment terms.
  1. Klarna Payments
    When choosing Klarna as your payment option, you will be redirected to Klarna’s platform to complete your transaction. Klarna offers various payment options, including:
  • Pay Now: Make a one-time payment at the time of purchase.
  • Pay Later: Defer your payment to a later date.
  • Pay in Installments: Spread the cost of your purchase across multiple payments.

Please note that Klarna’s services are subject to their terms and conditions, which will be presented to you during checkout. For more information about Klarna’s payment terms, please visit Klarna’s Terms and Conditions.

  1. Stripe Payments
    Stripe processes all major credit and debit card payments securely. When selecting Stripe at checkout, you will be required to enter your card details. Your payment information is encrypted and securely transmitted to Stripe for processing. We do not store any of your payment details on our servers.

Accepted cards include:

  • Visa
  • MasterCard
  • American Express
  • Discover

For more information on Stripe’s security and privacy practices, please visit Stripe’s Privacy Policy.

  1. Security of Transactions
    We prioritize the security of your payment information and use industry-standard encryption and secure servers to process payments. Both Klarna and Stripe utilize advanced security protocols to protect your data during payment transactions.

  2. Refunds and Cancellations

  • Refunds: If you’re eligible for a refund based on our cancellation policy, your payment will be refunded to the original payment method via Klarna or Stripe. Please allow 5-10 business days for the refund to appear on your account.
  • Cancellations: Cancellations made before a service or course start date will be refunded in full. For more information on cancellations, please refer to our [Cancellation Policy].
  1. Payment Issues
    If there is an issue with your payment, such as a declined transaction or problems with Klarna or Stripe, please contact us immediately at [info@thelashspot.no / +47 92 52 03 87], and we will assist you in resolving the issue.

  2. Currency
    All payments are processed in [NOK (Norwegian Krone) or EUR (Euro)] unless otherwise specified at checkout.

  3. Contact Information
    If you have any questions regarding payments, Klarna, Stripe, deposits, or final payments, feel free to reach out to us:

  • The Lash Spot
  • Email: info@thelashspot.no
  • Phone: +47 92 52 03 87
  • Address: Vogts gate 30, 0474 Oslo

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